TRAINEE - L1 SUPPORT ENGINEER
Elumina Elearning Services Pvt Ltd – Chennai, Tamil Nadu-India
Category:IT
Job Type:Full Time
Experience: Freshers
Posted: April 2nd, 2025
Apply Before:August 5th, 2025
Salary:
₹10,000.00/month
Job Description
- About Role We Are Looking For A Helpdesk Support Representative To Handle Support Calls From Customers And Provide Support To Them In Any Way Possible.
- Responsibilities Handle Many Inbound And Outbound Calls To Customers And Clients.
- Identify The Needs Of Customers, Resolve Issues And Provide Solutions.
- Upsell Other Products Wherever Possible.
- Ensure You Follow The Customer Service Script Provided By The Company For Uniformity.
Shift and Schedule
- Rotating shifts
Skills Required
Qualification
- Any Graduate.
Year of Passing Out
- 2020, 2021, 2022, 2023, 2024
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Company Details
Name: Elumina Elearning Services Pvt Ltd
Address: N.h Towers, Old Door No 8, new Door No 15, 16th Street Ashok Nagar, Chennai, Tamil Nadu 600083
About: Ai-powered Digital Assessment Platform For Educators
Transform Your Assessment Process With Ai-powered Assess App, Delivering Engaging Assessments
Make Digital Assessments Effortless With Elumina. An Australian-owned Edtech Company, Our Mission Is To Help Organisations Reimagine Assessments Through The Power Of Software.
