Trainee - L1 Support engineer
Elumina Elearning Services Pvt Ltd (View All Jobs)
10,000.00(PER MONTH)
2025-04-02 11:35:13
Chennai
Tamil Nadu-India
Overview:
- About Role We are looking for a Helpdesk Support Representative to handle support calls from customers and provide support to them in any way possible.
- Responsibilities Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
Required Experience: Freshers
Qualification:
- Any Graduate.
Year of Passing Out:2020, 2021, 2022, 2023, 2024
Shift and Schedule:Rotating shifts
Skill Required:
- Excellent Communication Skills.
